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General Retail Industry Award: rostering & penalty rules

What the General Retail Industry Award (MA000004) asks of a roster — ordinary hours, weekend and public-holiday loadings, weekday evening rates, casual loading and overtime — and how Schedaddle flags each one as you roster. This is general information, not legal advice.

Rates verified: July 2025

The General Retail Industry Award (MA000004) is the modern award that covers most employees in the retail industry in Australia — from shop assistants to visual merchandisers — where an enterprise agreement does not apply. It is the primary award for Schedaddle’s Australian retail customers, and the reason a single weekday hour, a Saturday hour, and a Sunday hour worked by the same employee can each cost a different amount.

What the MA000004 requires

Ordinary hours
38 ordinary hours per week, up to 9 ordinary hours in a day, within an 11-hour spread of hours.
Weekend & public holiday loadings
Saturday 25% loading (1.25× the base rate); Sunday 50% loading (1.5× the base rate); public holiday 150% loading (2.5× the base rate).
Weekday evening loading
Ordinary hours worked Monday–Friday after 18:00 attract a 25% loading (1.25× the base rate).
Overtime
Beyond the daily ordinary cap, first 3 hrs are paid at time-and-a-half (1.5× the base rate), then double time (2× the base rate) after that.
Casual loading
Casual employees are paid a 25% loading on top of the base rate (and on top of penalty rates where they apply).
Minimum engagement
A casual or part-time shift is generally at least 3 hours.
Maximum consecutive days
Up to 6 consecutive days before a break in roster is required.
Casual conversion
A regular casual can become eligible to convert to permanent after 12 months of regular work.
Citation
General Retail Industry Award — MA000004 (Fair Work Act 2009; Fair Work Commission Modern Awards).

Rates are reviewed annually in the Fair Work Commission Annual Wage Review and take effect on 1 July each year. Rates verified July 2025; figures derive from Schedaddle’s award engine — verify against the current award before relying on them.

Penalty bands at a glance

BandRate
Ordinary hoursBase rate (1×)
Weekday evening (after 18:00)1.25× the base rate
Saturday1.25× the base rate
Sunday1.5× the base rate
Public holiday2.5× the base rate
Overtime (first 3 hrs)1.5× the base rate
Overtime (after the first tier)2× the base rate
Casual loading+25% on top of the applicable rate

Want the full picture across weekend, Sunday and public-holiday work? Read the retail penalty-rates guide →

How Schedaddle handles the MA000004 as you roster

Pick the General Retail Industry Award in Settings and Schedaddle reads its penalty structure. As clocked shifts come in, the Award Hours Breakdown report classifies each into its band — ordinary, weekday evening, Saturday, Sunday and public holiday — applies casual loading and tiered overtime beyond the 9-hour ordinary cap and the 11-hour spread of hours, and shows the loaded labour cost of the roster per employee and per store.

Honest about the limits. General information only — not legal or payroll advice. Penalty rates carry classifications, allowances, and coverage tests this page does not evaluate, and they change annually. Confirm the current figures with the Fair Work Ombudsman, Fair Work Commission, or your payroll provider before paying staff. Schedaddle’s figures are flags and estimates from a rate reference, not net pay, STP, or award interpretation guaranteed against your classifications and allowances.

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MA000004 FAQ

What penalty rates apply under the General Retail Industry Award?

Under the General Retail Industry Award (MA000004), the same hour is paid differently by day and time: Saturday is a 25% loading (1.25× the base rate), Sunday a 50% loading (1.5× the base rate), and a public holiday a 150% loading (2.5× the base rate). Casual employees also receive a 25% loading on top. Verify the current figures with the Fair Work Ombudsman — rates change annually on 1 July.

Does Schedaddle calculate award penalties?

Schedaddle classifies every clocked shift into its penalty band — ordinary, Saturday, Sunday, public holiday, weekday evening — applies casual loading and tiered overtime, and shows the loaded labour cost of the roster in ordinary-hour-equivalent terms. It is reporting to verify, not a payroll calculation or legal advice.

Is casual loading on top of penalty rates?

Yes — under the MA000004 a casual’s 25% loading applies on top of the base rate, including where a penalty rate already applies. Schedaddle marks which employees are casual and weights their hours accordingly in the award report.

General information only — not legal or payroll advice. Penalty rates carry classifications, allowances, and coverage tests this page does not evaluate, and they change annually. Confirm the current figures with the Fair Work Ombudsman, Fair Work Commission, or your payroll provider before paying staff.

See the award cost of your roster.

Pick the MA000004 and Schedaddle shows penalty-rate hours and loaded labour cost — per employee, per store.

Start freeTry the award rates calculator →